Terms of Service

Last Updated: May 17, 2026

Welcome to Omni Aura LLC (“Omni Aura”, “Ditto”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our websites, applications, artificial intelligence assistants, agents, tools, integrations, and related products and services (collectively, the “Services”).

Please read these Terms carefully. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Eligibility

You must be at least 18 years old, and at least the age of majority or legal consent required in your country, to use the Services. By accepting these Terms, you represent and warrant that you meet this requirement.

You may not use the Services on behalf of another person, company, or organization unless you have authority to accept these Terms for them.

2. Account Creation and Security

You may need to create an account to use some or all of the Services. You are responsible for:

Providing accurate, current, and complete account and billing information and keeping it updated.
Maintaining the confidentiality of your account credentials, devices, API keys, and connected accounts.
All activity that occurs under your account, including activity by agents, tools, or integrations you enable.
Notifying us promptly at support@heyditto.ai if you become aware of unauthorized access to your account.

We may refuse service, suspend access, remove content, throttle usage, or terminate accounts when we reasonably believe it is necessary to protect users, the Services, third parties, or the public.

3. AI Services, Outputs, and Actions

Ditto uses artificial intelligence systems that may generate text, code, images, summaries, memories, files, analyses, tool calls, plans, and other outputs (“Outputs”) from your prompts, messages, files, settings, memories, connected-account data, and other information you provide or make available (“Inputs”). Inputs and Outputs together are “Content”.

AI systems are probabilistic and may produce Outputs that are inaccurate, incomplete, outdated, offensive, unsafe, or unsuitable for your intended use. Outputs may not be unique, and other users may receive similar or identical Outputs.

You are responsible for reviewing Outputs before relying on, publishing, sending, executing, or sharing them. You should not rely on Ditto as a sole source of truth or as a substitute for professional advice. Ditto is not a doctor, therapist, lawyer, accountant, financial adviser, broker, emergency service, or other licensed professional.

You may not use Outputs or agent actions as the sole basis for decisions that have legal, medical, financial, employment, housing, insurance, credit, educational, public-safety, or similarly significant effects on a person.

Some Services allow agents or tools to take actions on your behalf, such as reading files, browsing websites, drafting content, creating artifacts, operating connected apps, or interacting with third-party systems. You authorize Ditto to process and transmit the information reasonably needed to perform the actions you request. You remain responsible for supervising agents and tools and for confirming consequential, irreversible, external, or paid actions before they are taken.

4. Your Content, Memories, and Files

You retain any rights you have in your Inputs. Subject to your compliance with these Terms, and to the extent we are legally able to do so, we assign to you any rights we have in Outputs generated for you.

You grant Omni Aura a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, display, modify, and create technical derivatives of your Content as needed to provide, secure, maintain, troubleshoot, enforce, and improve the Services; comply with law; prevent abuse; and support features you use.

The Services may store conversations, short-term and long-term memories, summaries, embeddings, uploaded files, generated files, artifacts, feedback, and metadata so Ditto can provide continuity and personalization. You are responsible for ensuring that you have the rights and permissions needed to upload, store, process, and share Content through the Services.

When you delete Content or request account deletion, we will process the request according to our Privacy Policy and applicable law. Some Content may remain for a limited time in backups, audit logs, abuse-prevention systems, provider logs, or records we must retain for legal, security, billing, or dispute purposes.

5. Third-Party Model Providers, Tools, and Connected Services

The Services may rely on third-party model providers, infrastructure providers, payment processors, app stores, search providers, file storage providers, and connected services. To operate Ditto, we may send relevant Inputs, Outputs, memories, tool results, files, system instructions, and metadata to these providers.

Third-party providers may process data under their own terms, privacy policies, retention rules, safety policies, supported-region limits, and abuse-monitoring programs. We do not control third-party services and are not responsible for third-party content, availability, policies, or actions.

If you connect Ditto to external accounts or services, you represent that you have authority to do so and that your use complies with all applicable third-party terms. You are responsible for reviewing information before sending it to third-party services or making it public.

Some Services may allow you to publish or share Outputs, files, artifacts, memories, profiles, links, or other Content. Public links may be viewed by anyone with access to the link and may be copied, indexed, downloaded, or reshared outside Ditto.

You are responsible for Content you share publicly. Before publishing or distributing AI-generated Content, you must review it for accuracy, legality, and appropriateness, respect third-party rights, and disclose AI involvement where failing to do so would mislead others.

7. Prohibited Conduct

You are responsible for all activity and Content associated with your use of the Services. You agree not to use the Services to:

Violate any law, regulation, contract, sanctions rule, export-control rule, or third-party right.
Infringe, misappropriate, or violate intellectual property, privacy, publicity, confidentiality, or data-protection rights.
Create, request, upload, store, share, or facilitate child sexual abuse material, sexual content involving minors, non-consensual intimate imagery, or exploitation of minors.
Harass, threaten, defame, abuse, impersonate, deceive, dox, stalk, surveil, or non-consensually track any person.
Facilitate self-harm, eating-disorder behavior, violence, terrorism, weapons creation, illegal drugs, illegal goods, or other physical harm.
Conduct scams, fraud, phishing, spam, credential theft, malware, vulnerability exploitation, unauthorized access, denial-of-service attacks, or other cyber abuse.
Bypass safety systems, rate limits, access controls, usage restrictions, geographic restrictions, or provider policy controls.
Misrepresent AI-generated Content as human-generated when that would deceive others.
Make automated high-stakes decisions about people in regulated or sensitive domains.
Provide medical, legal, financial, mental-health, or other licensed professional advice without appropriate qualified human oversight.
Use the Services or Outputs to develop, train, or improve competing AI models or services except where we expressly permit it in writing.
Scrape, crawl, harvest, or extract data from the Services except as permitted by these Terms or a written agreement.
Interfere with, disrupt, reverse engineer, decompile, copy, resell, or commercially exploit the Services except as expressly permitted.

We may use automated and human review to detect, prevent, or respond to abuse; remove or restrict Content; disable tools; report unlawful or dangerous activity when required or appropriate; and suspend or terminate accounts.

8. Fees, Credits, Spending Limits, and Payments

Some Services may require payment, credits, subscriptions, usage-based charges, spending limits, or automatic top-ups. Prices, included usage, limits, and renewal terms will be shown in the applicable purchase or billing flow.

You authorize us and our payment processors to charge your payment method for fees, credits, top-ups, taxes, and other charges you accept. You are responsible for keeping payment information current and for all charges incurred under your account.

Credits, promotional balances, and usage allowances have no cash value, are not bank deposits, are not transferable, and are not refundable except where we expressly state otherwise or where required by law. We may expire, revoke, or adjust credits to prevent abuse, correct errors, comply with law, or enforce these Terms.

We may suspend or downgrade paid features if payment fails, if your balance is insufficient, if your spending limit is reached, or if continued access creates legal, security, fraud, or abuse risk. We may change prices or features, and we will provide notice or obtain acceptance where required by law or by the billing flow.

If you purchase through an app store, marketplace, payment processor, or other third party, that third party’s payment, cancellation, and refund terms may apply.

9. Intellectual Property Rights

The Services, software, models, interfaces, designs, trademarks, logos, documentation, and underlying technology are owned by Omni Aura, our licensors, or our providers and are protected by intellectual property and other laws.

Except for the limited right to access and use the Services under these Terms, we do not grant you any right, title, or interest in the Services.

If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation.

10. Service Changes and Termination

We may add, change, limit, suspend, or discontinue Services, models, providers, tools, features, or usage limits at any time. We may update software automatically to maintain security, compatibility, or functionality.

You may stop using the Services at any time. We may suspend or terminate your access if we believe you violated these Terms, created risk or harm, failed to pay amounts owed, or if we must do so for legal, security, provider, operational, or abuse-prevention reasons.

If you believe your account was suspended or terminated in error, contact support@heyditto.ai.

11. Disclaimer of Warranties

The Services, Content, Outputs, memories, agents, tools, and actions are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Omni Aura and our providers disclaim all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, compatibility, and quiet enjoyment.

You use the Services, Outputs, memories, agents, tools, and actions at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Omni Aura, our affiliates, officers, directors, employees, contractors, agents, licensors, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost revenue; lost data; loss of goodwill; service interruption; computer damage; or system failure arising out of or related to these Terms or the Services.

To the fullest extent permitted by law, our aggregate liability for all claims relating to the Services or these Terms will not exceed the greater of (a) the amount you paid us for the Services in the six months before the event giving rise to the claim or (b) $100.

13. Indemnity

You agree to defend, indemnify, and hold harmless Omni Aura, our affiliates, officers, directors, employees, contractors, agents, licensors, and providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your Content, your use of the Services, your violation of these Terms, your violation of law, your use of agents or connected services, or your violation of third-party rights.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Services, law, security, pricing, provider requirements, or business practices. If changes are material, we will provide notice or require acceptance through the Services where appropriate. Your continued use of the Services after updated Terms take effect means you accept the updated Terms. If you do not accept them, you must stop using the Services.

15. Messaging Terms and Conditions

When you opt in to messaging, we may send you messages to confirm your signup and provide service, informational, or marketing communications.

By opting in, you agree to receive recurring automated marketing and informational text messages from Omni Aura LLC. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Omni Aura LLC. We may change the frequency of messages or the short code, phone number, or alphanumeric sender used to send messages.

Message and data rates may apply. Your mobile provider is not liable for delayed or undelivered messages. Consent to receive marketing messages is not a condition of purchase.

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send a confirmation message and no more messages will be sent unless you sign up again.

For support, email support@heyditto.ai or, if supported, text HELP to 9045499205.

Before changing or transferring your mobile number, you agree to reply STOP from the original number or notify us at support@heyditto.ai.

16. Privacy

Our Privacy Policy explains how we collect, use, store, share, and delete personal information. Please review it carefully. If these Terms conflict with the Privacy Policy about personal information, the Privacy Policy controls for that issue.

17. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules, except where applicable law requires otherwise.

18. Contact Us

If you have questions about these Terms, contact us:

Omni Aura LLC
500 Westover Dr PMB 34889
Sanford, NC 27330-8941
United States

Email: support@heyditto.ai
Phone: 9045499205