Ditto remembers what happens around every WooCommerce order, in email, chat, spreadsheets and your accounts. Ask why an order was priced or held up and get the answer, with its sources.
Free plan, no card needed. See pricing for prepaid usage plans.
Extend the TALLOW15 coupon to 31 March, refund the 15% difference on order #3318, and email Tallow Café the corrected total.
Their TALLOW15 coupon expired on 30 September, so the order went through at retail. Kofi agreed 15% off until March by email, and the wholesale sheet says the same. Ellie flagged the total in #packing.
A price agreed with a customer sits in an email, not in WooCommerce.
WooCommerce holds the orders. Email, chat and spreadsheets hold the reasons.
Each wholesale question starts with the customer's terms, retold. So does every new AI chat.
Late orders and customer emails wait because nobody owns the reply.
Wholesale prices, refunds and order changes, linked to the email, sheet and thread behind each one. Ask months later and get the reason.
Gmail, Slack, QuickBooks, Google Sheets and many more feed one memory. Ask about a customer once and Ditto checks them all.
Find wholesale cafés with no order in 60 days, draft a check-in with their usual beans, and post the list in #wholesale.
Drafts each check-in email and posts the list for your team, then waits for your OK. Set routine checks, like a morning order summary, to run on a schedule.
Use a low-cost model for order lookups and morning summaries, or connect Claude and Cursor over MCP. Ditto brings the same store context every time.
Ditto is for teams whose work spans several apps and several people. WooCommerce holds the orders, and the reasons behind them live in email, chat and spreadsheets. Ditto keeps both in one shared memory: a second brain the whole team can ask.
Three steps, then it keeps working in the background.
Connect the WooCommerce store you already run from the Ditto app. It starts read-only.
Orders, customers, people and decisions from every app, linked and kept current.
Use the Ditto app, ask in Slack, or connect Claude and Cursor. It answers with sources and acts in WooCommerce.
WooCommerce AI, WooCommerce's own assistant in private beta, updates products, looks up orders and bulk edits inside the admin. WooCommerce's MCP integration, in developer preview, and the MCP for WooCommerce plugin by W7S let Claude and ChatGPT work with your store. Automation tools run fixed steps on WooCommerce events. Ditto keeps one memory across WooCommerce and every app you connect, and acts in them. It works with the store you already run and does not chat with shoppers.
| Capability | Ditto | WooCommerce AIPrivate beta | Claude or ChatGPT + WooCommerceWooCommerce MCP, W7S plugin | Automation toolsZapier, n8n | AI agentsIn Slack and Teams |
|---|---|---|---|---|---|
Remembers across sessions, models and toolsiAsk months later, on a different model or from Claude, and the customer's history is still there. | ✓Full | ✗None | –Partial | ✗None | –Partial |
Remembers the reason behind each price, refund or order changeiWooCommerce records the order and its notes. Ditto links the email, sheet or thread that explains it. | ✓Full | ✗None | –Partial | ✗None | –Partial |
One memory across WooCommerce and every app you connectiA wholesale question pulls in the order, the email with the agreed terms and the price sheet. | ✓Full | ✗None | –Partial | ✗None | –Partial |
Answers questions about your store in plain wordsiWooCommerce AI, Claude with WooCommerce's MCP and Ditto all answer questions about orders and products. Ditto adds the reasons from your other apps. | ✓Full | ✓Full | ✓Full | ✗None | ✓Full |
Acts in WooCommerce and your other apps from one requestiOne request finds the late orders, drafts each customer email and posts the list to your packing channel. | ✓Full | –Partial | ✓Full | –Partial | ✓Full |
Runs on a scheduleiA morning order summary or a Monday low-stock list. Automation tools run fixed triggers; Ditto sets up a scheduled task from a plain request. | ✓Full | ✗None | –Partial | ✓Full | ✓Full |
Runs inside the WooCommerce adminiWooCommerce AI works inside your store's dashboard. Ditto connects to your store from the Ditto app. | ✗None | ✓Full | –Partial | ✗None | ✗None |
The same memory in ChatGPT, Claude, Cursor and your other AI toolsiYour store context follows you into whichever assistant or coding agent you use. | ✓Full | ✗None | –Partial | –Partial | ✗None |
Pick the model for each task, or bring your own keyiUse a low-cost model for order lookups and a stronger one for month-end analysis, on the same memory. | ✓Full | ✗None | –Partial | ✓Full | ✗None |
Choose which actions run on their owniLet order notes run on their own and hold refunds and price changes for review. WooCommerce AI asks for approval on every change. | ✓Full | –Partial | –Partial | –Partial | –Partial |
See, edit and export what it remembersiOpen what Ditto remembers about an order or customer, correct it, export it or delete it. | ✓Full | ✗None | –Partial | ✗None | ✗None |
Connect them once. Ditto remembers across all of them, so you ask about an order in one place instead of searching ten.
Your plan covers capacity and features. Credits pay for variable usage across AI, voice, tool actions and storage beyond your included allowance.
New plan preview. Rollout is in progress; check the offers available in your account before purchasing.
Explore Ditto with no card needed.
Plan includes:
Add a $5 initial deposit for more usage, with no subscription. The full deposit becomes usage credits; checkout adds any tax. Flex checkout asks you to authorize automatic refills: you set a monthly limit, which includes tax, and can turn refills off anytime.
Paid chat connections, parallel reviews and remote control unlock after the deposit settles. Free already includes one Ditto Review at a time.More room for your everyday work.
Plan includes:
Shared capacity and credits for you and your team.
Plan includes:
A custom Ditto build for your business: our team writes the spec, builds it and supports it.
Yes. Ditto keeps a memory of your WooCommerce orders and customers next to the emails, chats and sheets about them. Ask months later, in the Ditto app, in Slack or from an MCP client, and it answers with the terms and their sources.
Orders with their line items, status, notes and refunds, plus customers, coupons, products, variations, stock levels and store reports. Where WooPayments or WooCommerce Subscriptions is installed, it also reads payouts, disputes and subscriptions. It starts read-only, and in a shared space each person gets answers only from what they can already see.
Yes, once you switch writing on for WooCommerce. Ditto can update order status, add order notes and change coupons, prices and stock. It can also prepare refunds and cancellations, which wait for your approval. Other changes wait too, unless you set that action to run on its own.
WooCommerce AI is WooCommerce's own assistant, in private beta. It updates products, looks up orders and bulk edits inside the admin, and you approve every change. Ditto keeps one memory across WooCommerce and your other apps, brings it into Claude, ChatGPT and Cursor, and lets you pick the model.
The new plans are Free, Flex with a $5 initial prepaid deposit and no monthly base fee, Plus at $19/month, and Pro at $97/month. Usage is prepaid with credits. See the pricing page for plan details and rollout availability. Your hosting and WooCommerce extensions are separate.
No. Ditto works for the people who run the store: owners, packers, support and finance. It does not chat with shoppers or take orders on your site. It answers your team's questions about orders, customers and stock, and acts in WooCommerce when you ask.
Yes. WooCommerce's MCP integration is in developer preview, with product and order basics for Claude, Cursor and other MCP clients, and the MCP for WooCommerce plugin by W7S adds more tools. Ditto's MCP server does a different job: it gives those tools one memory across WooCommerce and your other apps.
Yes, through WooCommerce's MCP integration or a plugin such as MCP for WooCommerce. Connect Ditto over MCP as well and those tools can also recall what your team knows about each order and customer from email, chat and your other apps.
Yes. Ditto drafts the reply from the WooCommerce order, its notes and the customer's email history, and checks the team's notes on the delay, so the reply uses the real status. Sending follows your settings for that app.
Yes. Ditto matches paid WooCommerce orders and refunds to the entries in QuickBooks or Xero and flags anything missing or different. It does not replace the sync plugin you already run.
No. Zapier runs fixed steps on a trigger, such as posting new orders to Slack. Ditto answers questions and acts across WooCommerce and your other apps through one memory, and each answer carries its sources. You describe a scheduled job in chat instead of building steps.
Yes, where those extensions are installed. Ditto reads subscriptions and their renewal orders, and WooPayments transactions, payouts and disputes. Changes to payments and subscriptions wait for your approval.
No. Your WooCommerce data is not used to train AI models.
Yes. Open any memory to see where it came from, then edit, export or delete it. Disconnecting WooCommerce stops Ditto reading it.
Ditto connects WooCommerce to every app your team uses, remembers the terms behind every order and acts when you ask. Start on the free plan, then prepaid usage is available with Flex.
Read-only by defaultNo card to start