Ditto remembers what happens around every Stripe customer, in tickets, email, chat and your CRM. Ask why a customer churned or a payment failed and get the answer, with its sources.
Free plan, no card needed. See pricing for prepaid usage plans.
Email Kestrel a link to update their card, retry the failed invoice, and remove the scheduled cancellation.
Kestrel set it to cancel on 18 September, two days after their payment failed. Their ticket about the declined card has no reply yet. In #billing, Ben suggested offering a month free.
Why a refund or discount was given sits in a thread, not in Stripe.
Stripe holds the numbers. Tickets, email and chat hold the reasons.
Each billing question starts with a customer's history, retold. So does every new AI chat.
Failed payments and billing tickets wait because nobody owns the reply.
Refunds, discounts and cancellations, linked to the ticket, email and thread behind each one. Ask months later and get the reason.
Zendesk, Gmail, HubSpot, QuickBooks and many more feed one memory. Ask about a customer once and Ditto checks them all.
Reply to Kestrel's ticket, offer annual billing with a month free, add the coupon in Stripe.
Drafts the reply, adds the coupon and emails the customer, then waits for your OK. Set routine Stripe jobs to run on a schedule.
Use a low-cost model for payment lookups and weekly lists, or connect Claude and Cursor over MCP. Ditto brings the same customer context every time.
Ditto is for teams whose work spans several apps and several people. Stripe holds the numbers, and the reasons behind them live in other apps. Ditto keeps both in one shared memory: a second brain the whole team can ask.
Three steps, then it keeps working in the background.
Connect the Stripe account you already have from the Ditto app. It starts read-only.
Customers, payments, people and decisions from every app, linked and kept current.
Use the Ditto app, ask in Slack, or connect Claude and Cursor. It answers with sources and acts in Stripe.
Stripe's Dashboard assistant answers questions and acts inside Stripe, and Sigma queries Stripe data. Stripe's MCP server lets Claude, ChatGPT and Cursor work with the Stripe API. Automation tools run fixed steps on Stripe events. Ditto keeps one memory across Stripe and every app you connect, and acts in them. It works with your existing Stripe account and does not take payments.
| Capability | Ditto | Stripe's own AIDashboard assistant, Sigma | ChatGPT or Claude + StripeStripe MCP server | Automation toolsZapier, n8n, Make | AI agentsIn Slack and Teams |
|---|---|---|---|---|---|
Remembers across sessions, models and toolsiAsk months later, on a different model or from Claude, and the customer's history is still there. | ✓Full | ✗None | –Partial | ✗None | –Partial |
Remembers the reason behind each refund or cancellationiStripe records that a subscription was cancelled or a refund issued. Ditto links the ticket, email or thread that explains it. | ✓Full | ✗None | –Partial | ✗None | –Partial |
One memory across Stripe and every app you connectiA churn or failed-payment question pulls in the ticket, the email thread and the Slack decision behind it. | ✓Full | ✗None | –Partial | ✗None | –Partial |
Answers questions about your Stripe data in plain wordsiStripe's Dashboard assistant, Claude with Stripe's MCP server and Ditto all answer questions about Stripe data. Ditto adds the reasons from your other apps. | ✓Full | ✓Full | ✓Full | ✗None | ✓Full |
Acts in Stripe and your other apps from one requestiOne request finds the failed payments, drafts each customer email and posts the list to your finance channel. | ✓Full | –Partial | ✓Full | –Partial | ✓Full |
Runs on a scheduleiA Monday list of past-due subscriptions or a month-end revenue summary. Automation tools run fixed triggers; Ditto sets up a scheduled task from a plain request. | ✓Full | ✗None | –Partial | ✓Full | ✓Full |
Built into the Stripe Dashboard, nothing to installiStripe's assistant is already there when you open Stripe. Ditto connects to your Stripe account from the Ditto app. | ✗None | ✓Full | ✗None | ✗None | ✗None |
The same memory in ChatGPT, Claude, Cursor and your other AI toolsiYour Stripe context follows you into whichever assistant or coding agent you use. | ✓Full | ✗None | –Partial | –Partial | ✗None |
Pick the model for each task, or bring your own keyiUse a low-cost model for routine lookups and a stronger one for month-end analysis, on the same memory. | ✓Full | ✗None | ✗None | –Partial | ✗None |
Read-only until you turn on writingiDitto can look at your payments before it can change anything. Turn on writing for Stripe when you're ready. | ✓Full | –Partial | –Partial | –Partial | –Partial |
See, edit and export what it remembersiOpen what Ditto remembers about a customer, correct it, export it or delete it. | ✓Full | ✗None | –Partial | ✗None | ✗None |
Connect them once. Ditto remembers across all of them, so you ask about a customer in one place instead of searching ten.
Your plan covers capacity and features. Credits pay for variable usage across AI, voice, tool actions and storage beyond your included allowance.
New plan preview. Rollout is in progress; check the offers available in your account before purchasing.
Explore Ditto with no card needed.
Plan includes:
Add a $5 initial deposit for more usage, with no subscription. The full deposit becomes usage credits; checkout adds any tax. Flex checkout asks you to authorize automatic refills: you set a monthly limit, which includes tax, and can turn refills off anytime.
Paid chat connections, parallel reviews and remote control unlock after the deposit settles. Free already includes one Ditto Review at a time.More room for your everyday work.
Plan includes:
Shared capacity and credits for you and your team.
Plan includes:
A custom Ditto build for your business: our team writes the spec, builds it and supports it.
Yes. Ditto keeps a memory of your Stripe customers next to the tickets, emails and chats about them. Ask months later, in the Ditto app, in Slack or from an MCP client, and it answers with the reason and its sources.
Customers, subscriptions, invoices, payments and charges, refunds, disputes, payouts and balance transactions, plus products, prices, coupons and the metadata on each. It starts read-only, and in a shared space each person gets answers only from what they can already see.
Yes, once you switch writing on for Stripe. Ditto can send and void invoices, issue refunds and credit notes, pause or cancel subscriptions and add coupons. Every change waits for your approval unless you set that action to run on its own.
Stripe's Dashboard assistant answers questions and acts inside Stripe, and Sigma queries Stripe data. Ditto keeps one memory across Stripe and your other apps, so an answer includes the ticket or email behind the number. It brings that memory into Claude, ChatGPT and Cursor, and you pick the model.
The new plans are Free, Flex with a $5 initial prepaid deposit and no monthly base fee, Plus at $19/month, and Pro at $97/month. Usage is prepaid with credits. See the pricing page for plan details and rollout availability. Stripe's own fees are separate and set by Stripe.
No. Ditto works with the Stripe account you already have. It doesn't set up checkout, act as a payment gateway or replace Stripe's SDK. To add payments to a site or app, follow Stripe's docs.
Yes. Stripe runs an MCP server at mcp.stripe.com that gives Claude, ChatGPT, Cursor and other AI tools access to the Stripe API. Ditto's MCP server does a different job: it gives those tools one memory across Stripe and your other apps, with the context behind each record.
Yes, through Stripe's MCP server. Connect Ditto over MCP as well and those tools can also recall what your team knows about each customer from tickets, email and chat.
Yes. Ditto matches Stripe payouts, and the transactions inside them, to the deposits in QuickBooks or Xero and flags mismatches. It can post the list where your finance team works.
No. Zapier runs fixed triggers, such as posting failed payments to Slack. Ditto answers questions and acts across Stripe and your other apps through one memory, and each answer carries its sources. You describe a scheduled job in chat instead of building steps.
Yes. Ask Ditto in Slack and it answers with the number and its source. Each person's answers are limited to what they can already see.
No. Ditto sees what the Stripe connection can see, and Stripe's API does not return full card numbers. It returns details such as the card brand, the last four digits and the expiry date.
No. Your Stripe data is not used to train AI models.
Yes. Open any memory to see where it came from, then edit, export or delete it. Disconnecting Stripe stops Ditto reading it.
Ditto connects Stripe to every app your team uses, remembers the reason behind every billing change and acts when you ask. Start on the free plan, then prepaid usage is available with Flex.
Read-only by defaultNo card to start