Ditto remembers what happens around every Pipedrive deal, in email, calls and chat. Ask why a deal went quiet and get the answer, with who said what and where.
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Email Hollis Farms the new quote from Lena's Gmail, add a follow-up call for Lena on the deal, and move it to Proposal sent.
After the 3 September demo, Hollis Farms asked Lena to add battery storage to the quote. Tom confirmed the battery price in #sales on 10 September, and the new quote is in Drive, but nobody sent it.
Pipedrive shows that a deal stalled. The reason sits in an email.
The deal holds the stage and value. Email, chat and calls hold the rest.
At every handover from sales to install, and in every new AI chat.
Deals go quiet after the demo, and nobody books the next activity.
Promises, quotes and discounts, linked to the deal, email and chat behind each one. Ask weeks later and get the answer.
Gmail, Slack, WhatsApp, Google Drive, QuickBooks and many more feed one memory. Ask about a deal once and Ditto checks them all.
Log the Hollis Farms site survey notes on the deal, book the install date, draft Lena's recap email.
Logs the call, adds the next activity and drafts the email in Gmail or Outlook, then waits for your OK. Set routine Pipedrive jobs to run on a schedule.
Use a low-cost model for call notes and stale-deal lists, or connect Claude and Cursor over MCP. Ditto brings the same deal context every time.
Ditto is for teams whose work spans several apps and several people. If the answer about a deal lives in Pipedrive and somewhere else, Ditto keeps it in one shared memory: a second brain the whole team can ask.
Three steps, then it keeps working in the background.
Connect Pipedrive from the Ditto app. It starts read-only, and nothing changes in Pipedrive until you turn on writing.
Deals, people, organizations and decisions from every app, linked and kept current.
Use the Ditto app, ask in Slack, or connect Claude and Cursor. It answers with sources and acts in Pipedrive when you approve.
Pipedrive AI is built in: Nova prepares meeting briefs and suggests CRM updates, and Sales Assistant, in beta, answers from Pipedrive data. Pipedrive's MCP server lets ChatGPT and Claude read and update Pipedrive records. Automation tools run fixed steps. Ditto keeps one memory across Pipedrive and every app you connect, and acts in them.
| Capability | Ditto | Pipedrive AINova, Sales Assistant | ChatGPT or Claude + PipedrivePipedrive MCP server | Automation toolsZapier, Make, n8n, Pipedrive automations | AI agentsIn Slack and Teams |
|---|---|---|---|---|---|
Remembers across sessions, models and toolsiAsk weeks later, on a different model or from Claude, and the deal context is still there. | ✓Full | –Partial | –Partial | ✗None | –Partial |
Remembers why a deal moved, and who decidediPipedrive's deal history shows that a stage or value changed. Ditto links the email, chat or call note that explains it. | ✓Full | –Partial | ✗None | ✗None | ✗None |
One memory across Pipedrive and every app you connectiWhat Ditto learns in Pipedrive is there when you ask from Gmail, Slack, Zendesk or a coding agent, and the other way round. | ✓Full | –Partial | –Partial | ✗None | –Partial |
Answers one deal question from Pipedrive and your other appsiChecks the deal, email and chat at once. Claude or ChatGPT with Pipedrive's MCP server can also query Pipedrive next to other connectors. | ✓Full | –Partial | ✓Full | ✗None | –Partial |
Acts in Pipedrive and your other apps from one requestiOne request logs the call, moves the deal and drafts the follow-up in Gmail or Outlook. | ✓Full | –Partial | ✓Full | –Partial | ✓Full |
Runs on a scheduleiA Monday list of deals with no next activity. Nova runs around meetings and automation tools run fixed triggers; Ditto sets up a scheduled task from a plain request. | ✓Full | ✓Full | –Partial | ✓Full | ✓Full |
Built into Pipedrive, nothing to installiNova is already in every Pipedrive plan. Ditto connects to Pipedrive from the Ditto app. | ✗None | ✓Full | –Partial | –Partial | –Partial |
The same memory inside the AI tools you already useiChatGPT, Claude, Cursor and Codex start with your deal context over MCP and save what you do there. | ✓Full | –Partial | –Partial | –Partial | ✗None |
Pick the model for each task, or bring your own keyiChoose the model for each job from any provider, or use your own API key. | ✓Full | ✗None | –Partial | ✓Full | ✗None |
Read-only until you turn on writingiConnect Pipedrive without letting anything change a deal. Turn on writing when you're ready. | ✓Full | –Partial | –Partial | –Partial | ✗None |
See, edit and export what it remembersiOpen what Ditto remembers about a deal, correct it, export it or delete it. | ✓Full | –Partial | –Partial | ✗None | ✗None |
Connect them once. Ditto remembers across all of them, so you ask about a deal in one place instead of searching ten.
Your plan covers capacity and features. Credits pay for variable usage across AI, voice, tool actions and storage beyond your included allowance.
New plan preview. Rollout is in progress; check the offers available in your account before purchasing.
Explore Ditto with no card needed.
Plan includes:
Add a $5 initial deposit for more usage, with no subscription. The full deposit becomes usage credits; checkout adds any tax. Flex checkout asks you to authorize automatic refills: you set a monthly limit, which includes tax, and can turn refills off anytime.
Paid chat connections, parallel reviews and remote control unlock after the deposit settles. Free already includes one Ditto Review at a time.More room for your everyday work.
Plan includes:
Shared capacity and credits for you and your team.
Plan includes:
A custom Ditto build for your business: our team writes the spec, builds it and supports it.
Yes. Ditto keeps a memory of your Pipedrive deals next to your email, calls, chat and tickets. Ask weeks later, in the Ditto app, in Slack or from an MCP client, and it answers with the reason and its sources.
Deals and their history, leads, people, organizations, activities, notes, call logs, products and files. It starts read-only, and in a shared space each person gets answers only from what they can already see.
Yes, once you switch writing on for Pipedrive. Ditto can move deals between stages, mark them won or lost, log calls, schedule activities, add notes and convert leads to deals. Changes wait for your approval unless you set an action to run on its own.
Nova prepares meeting briefs and suggests CRM updates, and Sales Assistant, in beta, answers from Pipedrive data. Ditto keeps one memory across Pipedrive and your other apps, brings that memory into Claude, ChatGPT and Cursor, and lets you pick the model for each task. Pipedrive AI has one clear advantage: it is already in Pipedrive.
The new plans are Free, Flex with a $5 initial prepaid deposit and no monthly base fee, Plus at $19/month, and Pro at $97/month. Usage is prepaid with credits. See the pricing page for plan details and rollout availability. Your Pipedrive plan is separate and set by Pipedrive.
Yes, through Gmail or Outlook. Pipedrive's API has no way to send email, so Ditto drafts the follow-up from the deal and the last thread, then sends it from your mailbox once you approve. The sent email joins the same memory as the deal.
Yes. Pipedrive launched its own MCP server in June 2026, on all Pipedrive plans. It lets ChatGPT, Claude and other AI assistants read and update Pipedrive records. Ditto's MCP server does a different job: it gives those tools one memory across Pipedrive and your other apps.
Yes, through Pipedrive's MCP server. Connect Ditto over MCP as well and those tools can also recall what your team knows about each deal from email, calls, chat and tickets.
Keep them if they work. They run fixed steps on a trigger. Ditto doesn't copy fields between apps, and there's no field map to maintain. It reads Pipedrive and your other apps into one memory, then answers and acts across them. You describe a scheduled job in chat instead of building steps.
Yes. Connect both and Ditto answers from both during the move, with sources. It doesn't map or copy records between them, so keep your import tool for the data transfer.
Yes. Team memory sits in a shared space, so sales, support and the people who deliver the work see the same deal history. Each person's answers are limited to what they can already see, so the shared space doesn't widen anyone's access.
No. You can use Ditto in Slack or over MCP in Claude, ChatGPT or Cursor. The Ditto app is where you see all your connected apps together, manage memory and track tasks.
No. Your Pipedrive data is not used to train AI models.
Yes. Open any memory to see where it came from, then edit, export or delete it. Disconnecting Pipedrive stops Ditto reading it.
Ditto connects Pipedrive to every app your team uses, remembers why each deal moved and acts when you ask. Start on the free plan, then prepaid usage is available with Flex.
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