Remembers every campaign decision
Who each send went to, who was held back and why, linked to the campaign, order and thread behind it. Ask weeks later and get the answer.
Ditto remembers every campaign and subscriber across Mailchimp, your store, inbox and chat. Ask about any send and get the answer, with who decided and where.
Free plan, no card needed. See pricing for prepaid usage plans.
Create a segment of customers with an unfulfilled order, exclude it from the Guji launch draft, and send Ella a test email before the 2 October send.
Hold back customers with a delayed order. The launch plan said all subscribers, but Noor flagged the roastery delay in #customer-care and Sam agreed to email those customers separately. 212 of their orders are still unfulfilled in Shopify.
The campaign report shows who was left out, not why.
Campaigns live in Mailchimp. Orders, complaints and plans sit in other apps.
To each new marketer, to customer care, and to every new AI chat.
An unsubscribe promised in a reply never reaches the Mailchimp audience.
Who each send went to, who was held back and why, linked to the campaign, order and thread behind it. Ask weeks later and get the answer.
Shopify, Stripe, Slack, Gmail and many more feed one memory. Ask about any subscriber or campaign and Ditto checks them all.
Draft the October newsletter from the roast notes in Notion, create it in Mailchimp for coffee club members and send Ella a test.
Builds the segment, updates the subscriber and drafts the campaign, then waits for your OK. Set routine jobs, like a Monday campaign summary in Slack, to run on a schedule.
Use a low-cost model for weekly campaign reports, or connect Claude and Cursor over MCP. Ditto brings the same audience context every time, so nobody re-explains.
Ditto is for teams whose work spans several apps and several people. If the answer, or the follow-up, lives in more than one place, Ditto keeps it in one shared memory: a second brain the whole team can ask.
Three steps, then it keeps working in the background.
Connect Mailchimp from Ditto's Connections page. It starts read-only until you turn on writing.
Subscribers, campaigns and decisions from every app, linked and kept current.
Use the Ditto app, ask in Slack, or connect Claude and Cursor. It answers with sources and acts in Mailchimp when you approve.
Mailchimp's AI works inside Mailchimp. Mailchimp's own ChatGPT app and Claude connector build campaigns from a chat. Automation tools run fixed steps. Enterprise search looks across apps. Ditto keeps one memory across Mailchimp and every app you connect, and acts in them.
| Capability | Ditto | Mailchimp AIIntuit Assist, Analytics AI | ChatGPT or Claude + MailchimpMailchimp app and connector | Automation toolsMailchimp flows, Zapier, n8n | Enterprise searchGlean, Dust |
|---|---|---|---|---|---|
Remembers across sessions, models and toolsiAsk weeks later, on a different model or from Claude, and the campaign's history is still there. | ✓Full | –Partial | –Partial | ✗None | –Partial |
Remembers why each campaign went to who it didiAsk why a group was held back and get the thread, order data and campaign behind it. | ✓Full | ✗None | ✗None | ✗None | –Partial |
One memory across every app you connectiWhat Ditto learns from Mailchimp is there when you ask about an order, a complaint or a deal, and the other way round. | ✓Full | ✗None | –Partial | ✗None | –Partial |
Answers one question from Mailchimp and your other apps togetheriChecks the campaign, store, inbox and chat at once, where Analytics AI answers from your Mailchimp data and a connected store. | ✓Full | –Partial | –Partial | ✗None | –Partial |
Runs Mailchimp's own actions: campaigns, audiences and tagsiBuilds segments, tags contacts, updates subscribers and drafts campaigns, where Analytics AI pre-fills a campaign for you to confirm. | ✓Full | –Partial | –Partial | ✓Full | –Partial |
Acts in Mailchimp and your other apps from one requestiOne request tags the segment, adds a task to the deal and posts the update to Slack. | ✓Full | ✗None | –Partial | –Partial | –Partial |
Built into Mailchimp, nothing to installiAnalytics AI comes with Mailchimp's Standard and Premium plans. You connect Mailchimp to Ditto first. | ✗None | ✓Full | –Partial | –Partial | ✗None |
The same memory in every AI tool you useiChatGPT, Claude and Cursor start from the same memory of your audience, where Mailchimp's connectors bring Mailchimp to each assistant separately. | ✓Full | –Partial | –Partial | –Partial | –Partial |
Pick the model for each task, or bring your own keyiChoose the model for each job from any provider, or use your own API key. | ✓Full | ✗None | –Partial | ✓Full | ✓Full |
Starts read-only, and you choose what runs on its owniMailchimp stays read-only until you turn on writing, and changes wait for approval unless you set an action to run on its own. | ✓Full | –Partial | –Partial | –Partial | –Partial |
Respects Mailchimp permissions in every answeriDitto checks the permissions set in Mailchimp before it shares anything, so each person only gets answers from what their Mailchimp access allows. | ✓Full | ✓Full | ✓Full | –Partial | ✓Full |
See, edit and export what it remembersiOpen what Ditto remembers, correct it, export it or delete it. | ✓Full | ✗None | –Partial | ✗None | –Partial |
Connect them once. Ditto remembers across all of them, so you ask about a subscriber in one place instead of searching ten.
Your plan covers capacity and features. Credits pay for variable usage across AI, voice, tool actions and storage beyond your included allowance.
New plan preview. Rollout is in progress; check the offers available in your account before purchasing.
Explore Ditto with no card needed.
Plan includes:
Add a $5 initial deposit for more usage, with no subscription. The full deposit becomes usage credits; checkout adds any tax. Flex checkout asks you to authorize automatic refills: you set a monthly limit, which includes tax, and can turn refills off anytime.
Paid chat connections, parallel reviews and remote control unlock after the deposit settles. Free already includes one Ditto Review at a time.More room for your everyday work.
Plan includes:
Shared capacity and credits for you and your team.
Plan includes:
A custom Ditto build for your business: our team writes the spec, builds it and supports it.
Yes. Ditto keeps a memory of the Mailchimp campaigns and audiences you connect, next to your store, inbox and chat. Ask weeks later, in the Ditto app, in Slack or from an MCP client, and it answers with who was emailed, why, and its sources.
Audiences and contacts, tags and segments, campaigns and their reports, automation flows, e-commerce stores and orders, landing pages and SMS campaigns. It starts read-only, and it checks the permissions set in Mailchimp before it shares anything, so each person gets answers only from what they can already see there.
Yes, once you turn on writing. It uses Mailchimp's own actions, such as creating and scheduling campaigns, sending test emails, adding and updating contacts, applying tags, building segments, and starting or pausing an automation flow. Changes wait for your approval, and you choose which routine actions, such as tagging, run on their own.
Mailchimp's Analytics AI answers questions from your Mailchimp data and a connected store, and Intuit Assist helps write and plan campaigns. Ditto keeps one memory across Mailchimp, your store, inbox and chat, answers with sources, works with any model you choose, and brings the same memory to Claude and Cursor.
Mailchimp says Analytics AI and its ChatGPT and Claude connectors are on the Standard and Premium plans, and Intuit Assist is available on those plans at no extra cost for now. Ditto starts free, and prepaid usage is available with Flex.
The new plans are Free, Flex with a $5 initial prepaid deposit and no monthly base fee, Plus at $19/month, and Pro at $97/month. Usage is prepaid with credits. See the pricing page for plan details and rollout availability.
Yes. Connect Ditto over MCP and those tools can search your Mailchimp memory next to your other connected apps, and save what you do there. They don't act in Mailchimp through Ditto.
Yes. Mailchimp has its own app for ChatGPT and connector for Claude, on its Standard and Premium plans, for building campaigns from a chat. Ditto adds memory across your store, inbox and other apps, actions that wait for your approval, and a choice of model.
Yes. Mailchimp with Intuit Intelligence includes Analytics AI for plain-language performance answers, Write with AI in the email editor, send-time optimisation and pre-built flows. Ditto keeps one memory across Mailchimp and your other apps, and you pick the model.
Mailchimp's official MCP server covers Transactional email. For audiences, campaigns and reports, the MCP servers people use are community-built. Ditto reads and acts on audiences, campaigns and reports itself, and its own MCP server gives AI tools memory across Mailchimp and your other apps.
No. Ditto doesn't copy contacts between apps on a trigger. It reads Mailchimp and your other apps into one memory, answers across them and acts when you ask. Keep the store and CRM syncs you already run.
Yes, in a shared team space. Marketing, customer care and whoever runs wholesale work from the same subscriber history, and Ditto checks each person's Mailchimp permissions before it answers. Team memory stays when someone leaves.
No. Your memory is not used to train models. Open any memory to see where it came from, then edit, export or delete it. Disconnect Mailchimp and Ditto stops reading it.
Ditto connects Mailchimp to every app your team uses, remembers who each campaign went to and why, and acts when you ask. Start on the free plan, then prepaid usage is available with Flex.
Read-only by defaultNo card to start