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Region Blocked

API Problem Type per RFC 9457

Overview

This page documents the region-blocked problem type used by the Ditto API. When a request originates from a region where Ditto is unavailable, the API returns an error response referencing this problem type URI:

https://heyditto.ai/problems/region-blocked

What This Means

Ditto is unavailable in certain regions due to regulatory restrictions, including U.S. Office of Foreign Assets Control (OFAC) sanctions and the terms of service of our upstream AI providers. These restrictions are applied based on the geographic origin of the request.

If you receive this error, your request originated from a restricted region and cannot be processed.

API Error Response

When this error occurs, the API responds with HTTP status 451 Unavailable For Legal Reasons and a body conforming to the RFC 9457 Problem Details format: 

{
  "type": "https://heyditto.ai/problems/region-blocked",
  "title": "Region Blocked",
  "status": 451,
  "detail": "Ditto is not available in your region."
}

What You Can Do

If you believe you are receiving this error in error, or if you have questions about regional availability, please contact our support team. We are happy to help clarify your situation.

Contact

Email: support@heyditto.ai

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